Vd8 Privacy Policy — Our Commitment to Protecting Your Information

Vd8 may collect the following types of information from you — sometimes provided directly by you, sometimes collected automatically.

Information You Provide Directly:

• At registration: name, mobile number, date of birth, and email address.
• During identity verification: details from your national ID or other identity documents.
• During payment: your bKash, Nagad, or other mobile banking number.
• When contacting support: the content of messages, complaints, or requests.

Automatically Collected Information:

• Device information: device type, operating system, browser type.
• Connection data: IP address, login time and date, session duration.
• Usage Data: pages you visit, time spent on the platform, and bets you place.
• Data collected via cookies and similar technologies (see Section 4).

Vd8 uses the data it collects for the following purposes:

• Account Management: To complete registration, verify logins, and keep your account secure.
• Service Delivery: Processing bets, completing payments, and crediting bonuses.
• Identity Verification: To meet legal requirements and prevent fraud.
• Customer Support: To respond to your questions or complaints.
• Security Assurance: To detect unusual activity and maintain platform security.
• Service Improvement: Analysing which features are used most to improve the platform.
• Promotional communications: To inform you of new offers or important updates — but only if you have given your consent.

Vd8 never uses your data for any purpose not stated in this policy. If we need to use it for a new purpose, you will be informed in advance.

Vd8 never sells your personal information. Data may be shared with third parties only in the following limited circumstances:

• Payment Providers: Only the information necessary to process a transaction is shared with bKash, Nagad, or other payment services.
• Identity Verification Services: With licensed verification services for KYC (Know Your Customer) compliance.
• Legal Obligations: Where required by Bangladeshi law or regulatory authorities.
• Technology Partners: Server and cloud service providers used to operate the platform — all bound by contract to comply with vd8's privacy policy.

Vd8 uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that serve a number of purposes:

To disable analytics and preference cookies, you can manage your settings through your browser or the vd8 app. Please note that disabling essential cookies may cause some parts of the site to not function properly.

You have the following rights regarding your personal data held by vd8:

• Right to Be Informed: You may request to know exactly what personal information vd8 holds about you.
• Right to Rectification: You may request a correction of any inaccurate or outdated information.
• Right to Erasure: After closing your account, you may request deletion of your personal data — however, certain information must be retained for a specified period to meet legal requirements.
• Right to Restrict Processing: You may request that the use of your data be restricted in certain circumstances.
• Right to Opt Out of Marketing: You can opt out of promotional emails or notifications at any time through your account settings.

To exercise any of these rights, email us at support@vd8.top. We typically respond within 14 business days.

Vd8 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For the full duration your account is active, and up to 5 years after closure.
• Transaction Details: 5–7 years, in line with financial regulatory requirements.
• Customer Service Record: 3 years from the date of last contact.
• Log Files: Up to 12 months for security purposes.
• Marketing Consent: For as long as you remain opted in, or until your account is closed.

Vd8 is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

Providing your date of birth during registration is mandatory and is used solely for age verification. If a minor opens an account using false information and this is later discovered, the account will be immediately closed and all collected data will be deleted.

If you suspect a minor is using vd8, please notify us at support@vd8.top.

Vd8 may update this Privacy Policy from time to time. For significant changes, members will be notified by email or in-app notification at least 14 days in advance. For minor changes, the "Last Updated" date at the top of the page will be revised accordingly.

For any questions or requests regarding our Privacy Policy:

• Email: support@vd8.top
• Subject Line: Use the subject line "Privacy Policy Inquiry" for a faster response.
• Live Chat: Available 24/7 in Bangla